Establishing Efficient Communication Systems

Many schools have antiquated communication systems, if any at all. A reliable communications system within the school setting is necessary for preserving effective security measures. The basic necessities for a building communication system would include telephones, at least one cellular phone, a set of two-way radios, and an intercom call-in system that is accessible in every classroom. Communication to outside emergency sources is an absolute must. Communication resources must be provided for policing the facility in order to prevent hostile situations and to provide immediate responses to emergency situations. If people cannot effectively communicate in a timely manner, security-related incidents will probably increase in numbers and duration. 

The purpose of security communications is to provide the following:  

  • Expeditious transmission of routine and emergency instructions between emergency agencies and the school site. Integration and coordination of supervisory personnel within the school setting.
  • Efficient and economical use of supervisional time and efforts.
  • Immediate transmission of requests for assistance to emergency agencies in the event of a crisis.
  • A means or method for all school personnel to reach a central source in case of emergencies.

In many cases, school officials are ill equipped when an emergency situation occurs, especially during school activities, when large crowds are gathered. One solution to offset the lack of communication between school officials, police, and emergency personnel is to require all supervisors at school activities to carry two-way radios that are directly tied in to police emergency frequencies. This system must have direct lines between the school office and other personnel performing supervisory duties. All hand-held, two-way radios should be lightweight and easy to carry. Cellular phones are also useful in emergencies for maintaining constant contact and communication with emergency services. (See Checklist for Establishing Efficient Communication Systems)


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